Not So Loud

When a friend slipped on a snowbank and fell, it earned him a trip to the emergency room, a fractured vertebra, and several weeks in a back brace.

Picking up the brace meant going to a nearby office where a friendly orthotist GREETED US SO LOUDLY that his booming voice bounced off the walls and jangled our already-frazzled nerves.

Clearly, this guy saw a gray-haired couple—one of us hobbling slowly—and assumed we were hard of hearing. I let him know, politely, that was not the case. 

But I wondered—do hollering assumptions like this happen a lot?

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